Nowadays, brands face so much competition that it can be really difficult to differentiate themselves (except on price—but who wants to keep slashing their prices?).
I believe the way to stand out is for the brand to build relationships.
But to be in relationship with someone—to care about them, to be loyal to them, to enjoy their company—you have to get to know them. You have to get to know their quirks and foibles, their loves and hates, what makes them laugh. In short, what makes them unique.
And that’s why brand personality matters so much. I see my job as discovering not just what a brand is, but who it is. |
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Nicola David
12 years as a freelance copywriter
Formerly head of writing, large Leeds-based brand agency
Specialist in long copy & SEO
Significant experience in retail, manufacturing & higher education
MA Consultancy (2014)
DipM (CIM)
BSc (Hons) Business Studies
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